Outdoor Albania is a tour operator based in Tirana, leading for more than 25 years in the adventure tourism. We offer group and private packages including one-day and multi-day hiking tours, Albanian heritage tours, cycling tours and many more with a passion for sustainable tourism and the willingness to make a difference.
We are looking for a skilled and energetic Reservations Officer
A multi-tasking job
The main focus of the Reservations Officer is to check the availability of accommodations or transportation based on requests and to reserve accordingly. You will be having direct contact with our suppliers via email and phone and will become the voice of Outdoor Albania.
In addition you will be supporting the work of the Operation Department with all the needed logistics and arrangements of the ongoing tours.
Who are we looking for?
We are looking for a motivated team worker with multi tasking capabilities, who has good telephone manner, with excellent written and spoken English & Albanian. Your customer service capabilities need to be good and you need to be able to deal with a variety of concerns. We expect you to know logistics fundamentals, to be computer literate and have a good knowledge of MS Office, especially Excel. Last but not least, we expect you to show commitment to good ethics and responsible travel!
- Min. of 2 years of work experience
- Excellent knowledge of Excel Package
- Good written and spoken English
- Excellent written and spoken Albanian
- Work experience
- University degree preferably in Tourism
- An interest in walking and outdoor activities
Are you interested?
In that case, we would like to meet you! Please send a letter of motivation and your CV before the 30th of June 2019 to firstname.lastname@example.org