Outdoor Albania is a leading tour operator based in Tirana, Albania. We offer group tours and private tours to our customers coming from all over the world. Our specialties include one-day and multi-day hiking tours, Albanian heritage tours and cycling tours. We have also established ourselves as an authority for outdoor adventure activities in Albania such as kayaking, rafting, ski touring and snowshoeing.
We are a small team with talented, ambitious en energetic people. We are connected by our positive attitude, our passion for sustainable tourism and the willingness “to make a difference”. Sustainable growth is one of our core values, and is interpreted as; pushing boundaries, making mistakes, pioneering, innovation and making connections. Our team delivers professional services with a personal touch, contributing to a positive working environment, while having fun!
We are looking for a Marketing and Sales Officer who can contribute to the growth and promotion of Outdoor Albania.
The greatest job on earth (At least in Albania )
The main focus of the sales and marketing officer is to fulfil the role of a travel advisor and sell our products to interested parties. You will be having direct contact with our customers via email and phone and will become the voice of Outdoor Albania.
In addition you will be supporting the work of the Sales Manager and Marketing Manager on projects directed at developing sales strategies or marketing campaigns aiming at company growth.
Tasks you will be coming across include, but are not limited to; maintaining of customer relations, selling already designed tours, or creating tailor made tours for customers, being able to set price according to the objectives of the company and negotiate these when needed, provide a high quality of service toward the customer, analyzing consumer questionnaires, assisting with creating reports, company brochures and similar documents, assisting with promotional activities, sales administration, writing and/or producing presentations, press releases, articles, leaflets, reports, publicity brochures, market research as well as for Social Media posting.
Who are we looking for?
We are looking for a motivated team worker with multi tasking capabilities, who has good telephone manner, with excellent written and spoken English & Albanian. Your customer service capabilities need to be good and you need to be able to deal with a variety of client concerns. In this sales position you need to have commercial awareness and numerical skills while being result orientated and focused. We expect you to know the marketing and sales fundamentals, to be computer literate and have a good knowledge of MS Office. Last but not least, we expect you to show commitment to good ethics and responsible travel!
- Min. of 3 years of work experience
- University degree
- Excellent written and spoken English
- Excellent written and spoken Albanian
- Sales experience
- University degree in marketing or similar studies
- Marketing background or proof of a successful sales position
- An interest in walking and outdoor activities
Are you interested?
In that case, we would like to meet you! Please send a letter of motivation and your CV before the 8th of May to Laura@outdooralbania.com